CEETL Instructional Designer (Information Technology Consultant - Career) - CEETL/Faculty Affairs

CEETL Instructional Designer (Information Technology Consultant - Career) - CEETL/Faculty Affairs

Job no: 515447
Work type: Staff
Location: San Francisco
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Working Title

CEETL Instructional Designer

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Center for Equity & Excellence in Teaching and Learning (CEETL)/Faculty Affairs

Appointment Type

This is a one year probationary position.

Time Base

Full-Time (1.0)

Work Schedule

Monday to Friday: 8:00 a.m. - 5:00 p.m.

Anticipated Hiring Range

$5,500.00 - $5,665.00 Per Month {$66,000.00 - $67,980.00 Annually}

Salary is commensurate with experience.

Position Summary

Working within the Center for Equity & Excellence in Teaching and Learning (CEETL), the Instructional Designer  provides support to the campus community-in person, by phone and by computer-mediated communication- on the effective uses of academic technologies in support of learning, teaching, research and service. Activities include instructional design, individual and group consultation, training, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, ePortfolio and assessment support, and/or campus communications and outreach.

Position Information

Consultation with individuals, departments and colleges on instructional design theories and their effective application in the use of academic technologies for learning, teaching, research and service.

  • Provides one-on-one course design consultations with faculty and serves as a resource on the design, development, evaluation, and revision of learning outcomes and activities, learning modes, equitable and inclusive pedagogies, Universal Design for Learning (UDL) and accessibility, and authentic and effective assessment strategies. 
  • Consults with faculty, staff, departments and colleges on pedagogies of equitable and inclusive excellence, instructional design theories, and their effective application in the use of academic technologies for learning, teaching, research and service.

Instructional materials development and user documentation, in various forms of media, to support effective and efficient use of academic technologies.

  • Develops and designs help guides, how-to videos, screencasts, infographics, faculty development courses and other media to support effective teaching with technology.
  • Supports faculty use of instructional technologies through training and tutorials, troubleshooting, and providing other support services as required. 

Training and instruction for the campus community, including faculty, students, and staff, on technical and instructional uses of academic technology to support learning, teaching, research and service.

  • Develops, designs and facilitates high-quality, research-based faculty professional development programming in multiple teaching modalities, including online courses developed within Moodle and Canvas Learning Management Systems,  in-person workshops, online and blended courses.
  • Remains current through ongoing research and professional development in the fields of effective instruction and instructional design.

Technical project management of campus and system wide initiatives and operations. Lead projects from feasibility to completion, provide basic work direction and training to assist others in completing work assignments

  • Provides project management support for CEETL initiatives and operations, leading projects from feasibility to completion, creating project plans and communications, managing administrative and logistical tasks to implement and achieve project outcomes. 
  • Facilitate day-to-day operations by coordinating project tasks across student assistants and team members in support of ongoing grants, initiatives, and the needs of rotating faculty directors.

Other duties as assigned.

  • Contributes to the overall success of CEETL by performing other duties as assigned.

Minimum Qualifications

To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.

The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills.

Preferred Qualifications

  • Advanced degree in the field of Education, Instructional Technology, or related field. Minimum 3 years' experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; Strong organizational and writing skills. Teaching experience. Ability to lead projects from feasibility to implementation phases, applying effective planning and time management methods. Experience developing and/or conducting formal training programs; Knowledge of standard open-source and proprietary software applications used at SF State, including ilearn, CourseStream, ePortfolios, Drupal, Adobe Creative Suite, Microsoft Office, research databases and other educational productivity and presentation programs.

  • Demonstrated ability to apply inclusive and anti-racist pedagogies to instructional media and course design, development and delivery.

  • Demonstrated commitment to honor, promote and advocate for justice, equity, diversity and inclusion in support of student success.

  • Ability to work independently, possessing the experience and credentials to be fully proficient in performing most or all of the work assignments defined for this position:

    • Knowledge of instructional design theories and methodologies and ability to apply them;

    • Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements;

    • Ability to design, develop, and implement instructional materials in various media forms, including instructional videos, screencasts, online course materials and web­based support documentation;

    • Ability to provide effective technical coordination of projects and/or provide work direction to others.

    • Must use excellent interpersonal and public communication skills, as well as effective team building and conflict resolution strategies.

  • A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions.  SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

Employment Requirement

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

CSUEU Position

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


Thank you for your interest in employment with California State University (CSU).  CSU is a state entity whose business operations reside within the State of California.  Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception.  While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: July 29, 2022 (9:00 AM) Pacific Daylight Time
Applications close: Open Until Filled